Delta will pay you up to $10000 to give up your seat
- Author: Anthony Vega Apr 16, 2017,
Apr 16, 2017, 0:48
According to a memo obtained by TMZ, United Airlines crew members are no longer eligible to bump a passenger already seated in his or her seat - as Dr. Dao was - and the crew member who needs to get somewhere for assignment must arrive and be booked at least one hour before the flight. But almost all of the scrutiny has fallen on United, and its CEO Oscar Munoz has been the public face in apologizing for how the situation was handled. Had the rule been in place last Sunday, United Express Flight 3411 still would have been overbooked by four seats, but United employees could have dealt with the situation in the gate area instead of on the plane.
A nurse, who was traveling on the United Airlines flight, gave Bell a painkiller, Demerol, as a precaution while the flight crew consulted with a MedLink physician on the ground for guidance. "This is one of our initial steps in a review of our policies in order to deliver the best customer experience". That cuts down the rate of involuntary bumping of passengers. Industry officials say that it is necessary because some passengers don't show up, and that overbooking keeps fares down by reducing the number of empty seats. It was not clear how the scorpion got on the plane.
United Airlines has offered the couple flying credit as compensation, CBC reports. "As he was grabbing it by the tail, it stung him", told CNN.
David Dao, the doctor who was videotaped being dragged by police officers, has filed an emergency court request for the airline to preserve evidence, signalling that he would fight the case in court. "This is wrong", "Look at what you did to him" and "Busted his lip".
Overselling flights is a fact of life in the airline business. He promised that a city investigation would "ensure nothing like this ever happens again". Delta's changes mean that the airline can pay out more to avoid having to bump anyone involuntarily, but the carrier won't necessarily dish out bigger vouchers in all overbooked flight situations.
The incident sparked a public relations crisis for the Chicago-based airline as video spread across the globe and generated fierce criticism over how Dao was treated.