Some HP Notebooks Discovered to Ship with Keylogger - Here's How to Remove
- Author: Latoya Cobb Dec 12, 2017,
Dec 12, 2017, 16:07
The new bug is reminiscent of a keylogger found this May in a Connexant audio driver used on several dozen HP computers.
It seems that history is repeating itself, as a security researcher has discovered a second keylogger that could have affected more than 460 models of HP laptops.
In a November 7 security update, HP provided links to software patches for more than 450 products, including multiple models of the HP Notebook, HP EliteBook, HP Mobile Thin Client, HP ProBook, HP Spectre Pro and HP ZBook Mobile Workstation.
HP has once again been forced to issue an emergency patch for its laptops after a driver-level keylogger was discovered by a security researcher. While investigating the contents of the driver, Myng noticed "a few interesting strings" that pointed to the existence of a keylogger. After failing to secure a machine to test the code on, he reached out to HP directly to report his findings. Unfortunately, by mistake this debug trace function was not removed from the driver before it was released for production.
While neither instance of the keylogger may have been malicious, the presence of such surveillance software could be detrimental to HP's brand image among consumers. "Neither Synaptics nor HP has access to customer data as a result of this issue". It also affected numerous models, including HP EliteBooks, ProBooks, and ZBooks.
ZwClose wrote that a fix will also land in Windows Update. The affected models include EliteBook, ProBook, Envy, Spectre, and many more. You will need your laptop's model number to grab the right one. Whether they're adding questionable programs themselves or neglecting to recognize a major potential vulnerability, the company has had a rough go of it. Developers really need to get back on track and try for some good publicity rather than jumping from scandal to scandal.
The bottom line? Update your HP laptop as soon as possible.